Hello,
We apologize for the issue you are facing with your accounts. To merge your Rank Math accounts, please open a support ticket by navigating to the Rank Math Support Forum. In the ticket, provide the email addresses you want to merge and any additional details that may help us assist you.
Once you submit the ticket, our support team will take care of merging your accounts as requested.
Thank you for raising this concern, and we appreciate your patience as we work to resolve it!
Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
We can see that the First email address does have an existing PRO account and this one has Content AI Starter plan.
Before we proceed with your request to merge account, please send an email to our billing and accounts department at s******@r*********** using your preferred email address and cc the second email about your request and our accounts team will process it for you.
We really look forward to hearing back from you. Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
