Menu stopped working when I enabled the “Strip Category Base” option

#810670
  • Resolved Tiziano Gasparet

    1 year, 5 months ago

    Rank Math free

    Good morning.
    In the previous plugin “AIOSEO” I had activated this option and the menu kept working without any problems.
    However, when I enabled this option on Rank Math (Awesome Plugin), the dropdown menu, no matter what item is clicked, always redirects to the home page.
    I had to leave the option on because otherwise it would hurt SEO given the previous plugin setting.
    How could I fix the problem?
    Thank you,
    Gasparet Tiziano (Founder and Webmaster, “https://scacchicontiziano.net/”)

Viewing 1 replies (of 1 total)
  • Jeremy

    1 year, 5 months ago

    Hello,

    Thank you for contacting Rank Math support, and sorry for the unexpected delays and any inconvenience that might have been caused due to that.

    We tried enabling the option “Strip Category Base” and the links in the menu seem to be working fine.

    Kindly head over to your WordPress Dashboard > Settings > Permalinks, and hit the “Save Changes” button (without making any changes) to clear the permalink cache.

    Once done, please clear your website cache and see if that works for you.

    If the issue persists, can you share some of the affected URLs here so we can check closely?

    Looking forward to helping you.

    RankBot

    1 year, 4 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Menu stopped working when I enabled the “Strip Category Base” option’ is closed to new replies.