Media Path BUG – Custom uploads path bug with html sitemap enabled

#808606
  • Resolved Pablo Augusto

    1 year, 5 months ago

    Rank Math free

    I have a custom upload dir set at my wp-config.php file


    define( 'UPLOADS', ''.'media' );

    Using this custom upload dir setting at wordpress, once HTML SITEMAP option on rankmath is enabled, the image path goes wrong on:
    – site frontend
    – wordpress media manager

    To solve it, i need to turn off HTML SITEMAP option on rankmath options.
    I`ve tried to downgrade to early rankmath versions but no success.

    For some reason once enabled sitemap html on rankmath wordpress ignores custom upload dir, resulting in a media url error.

Viewing 1 replies (of 1 total)
  • Rakibuzzaman Siam

    1 year, 5 months ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.

    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    Looking forward to helping you.

    Thank you.

    RankBot

    1 year, 4 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Media Path BUG – Custom uploads path bug with html sitemap enabled’ is closed to new replies.