maximum execution error

#23001
  • Resolved Jason Laveglia
    Rank Math free

    getting maximum execution error have gone from 30 to 60 to 90 to 120 still getting an error with no other indication of its cause
    how can you troubleshoot this error only happens with rank math plugin went through the process of disabling other plugins with no result

Viewing 7 replies - 1 through 7 (of 7 total)
  • Michael Davis
    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Could you please head over to Rank Math > General Settings > Others and disable “Usage Tracking” if it is turned on and check if the error will still be reported.

    Hope this helps. Thank you.

    Jason Laveglia
    Rank Math free

    Hi
    I tried that as suggested and it didnt work i have debug turned on and only get the one error i described when trying to save anything with rankmath

    Michael Davis
    Rank Math pro

    Hello,

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP & FTP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Jason Laveglia
    Rank Math free

    I un-installed the plugin I had a variety of these issues that i reported in other threads rankmath was completely unusable while I appreciate the offer for help I couldn’t wait five days to resolve that had to move in

    Michael Davis
    Rank Math pro

    Hi Jason,

    Apologies for the inconvenience caused by this problem.

    Would it be possible to share some access to your development site where we can try to reproduce this problem and perform closer investigations?

    We are looking forward to your response. Thank you.

    Jason Laveglia
    Rank Math free

    I’ll have to set it up from backup on another domain will advise when complete

    Michael Davis
    Rank Math pro

    Hi Jason,

    We really appreciate this and look forward to your response.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

The ticket ‘maximum execution error’ is closed to new replies.