Hello, digging further into the issue I found that the tabs are not working properly if the page to edit does not support gutenberg editor.
Does it make sense?
In the console I get this errors:
Uncaught TypeError: Cannot read properties of null (reading ‘getPostEdits’)
at acf.Model.onChange (acf-input.min.js?ver=5.7.9:3:24418)
at i (load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,jquery-ui-core&ver=6.0.2:2:88757)
at data.min.js?ver=6c1ab5799c4b061254d313d2d8d9fb87:2:17176
at Array.forEach (<anonymous>)
at n (data.min.js?ver=6c1ab5799c4b061254d313d2d8d9fb87:2:17164)
at Object.emit (data.min.js?ver=6c1ab5799c4b061254d313d2d8d9fb87:2:17311)
at i (data.min.js?ver=6c1ab5799c4b061254d313d2d8d9fb87:2:17500)
at data.min.js?ver=6c1ab5799c4b061254d313d2d8d9fb87:2:18493
at data.min.js?ver=6c1ab5799c4b061254d313d2d8d9fb87:2:16775
at d (data.min.js?ver=6c1ab5799c4b061254d313d2d8d9fb87:2:7063)
utils.min.js?ver=6.6.1:12 modal error: rbm_tracking_firstgo
acf-input.min.js?ver=5.7.9:3 Uncaught (in promise) TypeError: Cannot read properties of null (reading ‘getPostEdits’)
at acf.Model.onChange (acf-input.min.js?ver=5.7.9:3:24418)
at i (load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,jquery-ui-core&ver=6.0.2:2:88757)
at data.min.js?ver=6c1ab5799c4b061254d313d2d8d9fb87:2:17176
at Array.forEach (<anonymous>)
at n (data.min.js?ver=6c1ab5799c4b061254d313d2d8d9fb87:2:17164)
at Object.emit (data.min.js?ver=6c1ab5799c4b061254d313d2d8d9fb87:2:17311)
at i (data.min.js?ver=6c1ab5799c4b061254d313d2d8d9fb87:2:17500)
at data.min.js?ver=6c1ab5799c4b061254d313d2d8d9fb87:2:18493
at data.min.js?ver=6c1ab5799c4b061254d313d2d8d9fb87:2:16775
at d (data.min.js?ver=6c1ab5799c4b061254d313d2d8d9fb87:2:7063)
I hope you can check this issue. Login data is in sensitive data. Tabs work fine in Pages editing only switching from wpbakery to gutenberg, and work erratically not giving access to contents editing in Project pages (gutenberg not available).
Hello,
Thanks for contacting us, and sorry for any inconvenience that might have been caused due to that.
Can you please share us the login URL as well? So that we can troubleshoot the issue for you and find the root cause of the issue.
Looking forward to helping you.
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Find the link in the sensitive data. Thanks for your help.
Hello,
I tried to check for conflict using the Health Check plugin but it is not working on your website.
As the Health Check plugin is not working, we’ll have to manually disable the plugins to check the issue.
Alternatively, you can create a staging website and replicate the issue there and share its logins so that we can perform the troubleshooting there and your live website doesn’t get affected by the troubleshooting.
You may follow this article to create the staging website: https://www.wpbeginner.com/wp-tutorials/how-to-create-staging-environment-for-a-wordpress-site/
Looking forward to helping you.
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
I created the staging site. Please, find all details in sensitive. I hope you can soon provide me with a solution for this issue. So far your plugin looks super compared to my other experiences and the support too.
I really appreciate your prompt assistance and patience.
Looking forward to hearing from you.
Best.
Hello,
I tried updating the plugin “StonedThemes-Plugin” in your staging website and it seems to fixed the issue. Can you please try updating it on your live website as well?
Looking forward to helping you.
Excellent. Happy it has been an easy fix. Yours is a proper technical support.
Thanks.
Hello,
We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.
If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.
If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
