Hello, on our website we are using MR PRO, but sitemap for Google news is empty and we can’t find any solutions how to change it. Probably it has something with type of scheme.
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
You mentioned that you’re using Rank Math PRO but the account you have used to open this ticket is the Rank Math free version.
Can you please search and forward a receipt from FastSpring.com or the email address you used to purchase so we can locate your account and verify it?
Regarding your sitemaps, they seem to be not coming/generated from Rank Math.
Please note that we do not recommend using another plugin that does the same feature as it could cause conflict issues on your site. Please check your site for a sitemap plugin activated as it is currently showing the XML Sitemap & Google News generated.
Meanwhile, here’s a link for more information about our news sitemap:
Looking forward to helping you.
The account will most likely be [moved to sensitive data section]. It is the website and gmail account of a client, not from the IT field.
Since I couldn’t generate a sitemap from Math Rank, I tried XML Sitemap & Google News to see if the problem was in the plugin, and the output looked better. Sitemap included url to articles. I have now switched my sitemap settings to Math Rank Pro. You can check the output.
Thank you for verifying the account.
I’ve checked some of your posts, and the newsArticle schema is not applied to them.
In this case, please check this option in Rank Math > Sitemap Settings for your post types that are already selected
You can also check this in this section:
Once done, validate your posts using this tool and they should be included on the news sitemap as well.
Let us know how this goes.
sorry but this link (https://rankmath.com/kb/news-sitemap/#configuring-news-sitemap) doesn’t have instructions on how to change the newsArticle schema. Do I do it for every article, or can I change it somewhere else?
I changed some of our posts, and after the newsArticle schema application is sitemap still empty. Cache cleared.
Even post with NewsArticle Scheme aren’t on the sitemap. On example https://www.bio-mapa.cz/pariz-udrzitelne-second-handy-a-vintage-obchody/
I’ve checked your sitemap, and the post-sitemap is missing.
For troubleshooting, please follow these steps to flush your sitemap cache:
1. Flush the Sitemap cache by following this video screencast:
2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
If the issue still persists, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
We really look forward to helping you.
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