Malware in google search

#489677
  • Resolved Gardners Bookstore
    Rank Math free

    Hi sir
    My site is showing differently in google search. it shows a different Chinese contact. I’m afraid it’s malware or something
    kindly refer to the image
    https://imgur.com/4oObBvC

    Please be kind enough t do the needful and remove it.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Md. Sakib Khandaker
    Rank Math agency

    Hello,

    Thanks for contacting us, and sorry for any inconvenience that might have been caused due to that.

    It seems like your site got hit by Japanese Keyword hack. Please go through this article to learn how you can take immediate action in order to fix this issue: https://web.dev/fixing-the-japanese-keyword-hack/

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    Hi sir, The malware has been cleared completely from the website. if you can restore our seo setting will be helpful.

    Md. Sakib Khandaker
    Rank Math agency

    Hello,

    I’m terribly sorry to inform you that we currently do not offer one-on-one help or SEO Services, but be assured that we’ll be here assisting you to resolve any issues that come up.

    If you’ve any backup of your site or database, you may try restoring that in that case, and it might help you to get back to your old settings as all of your SEO settings are saved in database by Rank Math. If there’s no backup of your site, then you may need to reconfigure the settings for your site SEO.

    Thank you.

    Sir, I have already Restored the site and it’s working perfectly now. Only this particular google search is in the same condition. Please assist me how to reconfigure the settings of the site SEO? that will help?

    Md. Sakib Khandaker
    Rank Math agency

    Hello,

    The search results appearing on Google SERPs should automatically get updated once your site URLs will be crawled by Google again. You may try waiting to see if Google updates them on SERPs by crawling in a while or you may also ask Google to re-crawl those affected URLs.

    Here’s how you can ask Google to re-crawl your site URLs:
    https://developers.google.com/search/docs/crawling-indexing/ask-google-to-recrawl

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘Malware in google search’ is closed to new replies.