Hello,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
Could you please record a screencast of the malfunction with https://www.loom.com and share the URL in the sensitive section.
You can also use this troubleshooting plugin: https://rankmath.com/kb/check-plugin-conflicts/ to and check if the issue persists even when only Rank math is active with a default theme. Only the site admin would know and your users won’t be affected by this troubleshooting.
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
