Malfunction

#1093456
  • S R

    3 weeks, 6 days ago

    Rank Math free

    Hi, I changed my page titles to %focuskw%: (Domain name)

    It is displaying correctly on the front end. However in the backend it shows a different title for a blog post when I am working on product pages, causing my score to be very low. Why would it be doing this?

    Thanks in advance.

Viewing 8 replies - 1 through 8 (of 8 total)
  • RankBot

    3 weeks, 6 days ago

    Hello,

    We apologize for the issue you are facing with the title display in the backend. It sounds like there may be a conflict or a misconfiguration causing the titles to not align correctly between the frontend and backend.

    Here are a few things you can check:

    1. Plugin Conflicts: Sometimes, other plugins can interfere with how titles are displayed. You can refer to our article on plugin conflicts to troubleshoot this issue.
    2. JavaScript Errors: There might be JavaScript-related errors affecting the functionality. You can diagnose these errors by checking the JavaScript Console in your browser. For guidance on how to do this, you can refer to this tutorial.

    If you’ve checked these and the issue persists, please reply to this ticket with your site URL so that a human agent from our support team can assist you further. Thank you for raising this concern!

    Sources:
    Why Your SEO Title, Description & Focus Keyword Aren’t Being Saved » Rank Math

    This is an automated reply from Rank Math Support Bot. Your ticket has been assigned to a human agent and we will get back to you shortly.

    S R

    3 weeks, 5 days ago

    Rank Math free

    nothing works

    Rakibuzzaman Siam

    3 weeks, 2 days ago

    Hello,

    We tried to check this on your sitemap, but we were blocked.

    If you’re using any geo-blocking, please try to whitelist or open access to countries India, Bangladesh, Portugal, Nigeria, and the Philippines so that we can investigate this issue further for you.

    Looking forward to helping you.

    Thank you.

    S R

    3 weeks, 2 days ago

    Rank Math free

    done. Try again please

    Rakibuzzaman Siam

    2 weeks, 6 days ago

    Hello,

    We deeply apologize for the unexpected delay in response.

    Unfortunately, we still can’t access your page due to the country block.

    In this case, you can also share any whitelisted country name so that we can set this on VPN.

    Also, please share a screenshot with us using a tool like https://imgur.com/upload so that we can check the issue further for you.

    Looking forward to helping you.

    Thank you.

    S R

    2 weeks, 6 days ago

    Rank Math free

    Unblocked, still not resolved days later.

    S R

    2 weeks, 5 days ago

    Rank Math free

    UA, Canada, UK

    Jeremy

    2 weeks, 2 days ago

    Hello,

    Sorry for the delay in reply.

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress login in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.

    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

Viewing 8 replies - 1 through 8 (of 8 total)

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