main sitemap index problem

#1087777
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  • Hello,

    We apologize for the issue you are facing with your sitemap index. It sounds like you’ve already taken several important steps to troubleshoot the problem. Here are a few additional suggestions that may help resolve the issue:

    1. Check for Custom Canonicals: If you have set custom canonical URLs for your posts, they may not appear in the sitemap. Ensure that you remove any custom canonicals to allow Rank Math to generate the canonical URLs.

    2. Review Sitemap Settings: Double-check your settings under Rank Math SEO → Sitemap Settings to ensure that all relevant post types (Posts, Pages, Products) are indeed set to be included in the sitemap.

    3. Check for Plugin Conflicts: Sometimes, other plugins can interfere with Rank Math’s functionality. You can use the Health Check plugin to identify any potential conflicts.

    4. Inspect Robots.txt: Ensure that your robots.txt file is not blocking any of the post types from being indexed. You can check this in Rank Math SEO → General Settings → robots.txt.

    5. Flush Permalinks Again: Although you’ve already flushed permalinks, it might be worth doing it once more after making any changes to your settings.

    If these steps do not resolve the issue, we recommend replying to this ticket with any additional details or errors you might be encountering, and a human agent from the Rank Math Support team will assist you further.

    Thank you for your patience, and we hope to get this resolved for you soon!

    Sources:
    Rank Math Sitemap Issues and Their Fixes » Rank Math
    Troubleshooting the “Couldn’t Fetch” Error in Google Search Console » Rank Math

    Hello,

    We checked your sitemap, andit looks like it is working properly without any issues:

    If you’re still facing the issue, please try clearing your website and browser cache and check again.

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘main sitemap index problem’ is closed to new replies.