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Hello,
All sites running with RankMath get daily PHP errors like the one attached here.
I run all options found under Status & Tools > Database tools for all websites but they still continue daily errors like those here.What else should I do?
Thanks.
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Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.
To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/Only the site admin would know and your users won’t be affected by this troubleshooting.
If the issue persists, please include your WordPress & FTP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
Please do take a complete backup of your website before sharing the information with us.
Thank you, and we really look forward to helping you.
Hello,
From the error, it seems your site is missing some required tables. Could you please recreate tables by following these steps:
1. Update to the latest version of Rank Math Free & PRO
2. Ensure that the Advanced Mode is selected:
3. Re-create tables by clicking WP Dashboard > Rank Math > Status & Tools > Database Tools and click the
Re-create database Tablebutton.
Please let us know if that helps.
Hello,
Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.
Since the error messages you provided only involves missing tables, we might need to check this further over your admin settings. As instructed in the first reply, please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
Thank you for getting back to us.
You seem to have connected analytics option in Rank math but not given the required permissions, check the screenshot I added in the sensitive section.
Please make sure you have given the Rank Math App permission to read the Google Search Console data.
From here: https://myaccount.google.com/permissions
If not, please reconnect the Google Accounts, from your WordPress Dashboard > Rank Math > General Settings > Analytics
Once you have given reconnected your analytics, you can then head on and recreate tables as shown in my previous reply.
Let us know if this helps. Looking forward to helping you.
Thank you.
The ticket ‘Lots of DB recurring errors’ is closed to new replies.