Hello,
We apologize for the issue you are facing with the missing sub-menus in Rank Math. This can happen if certain user capabilities have been disabled, especially if you are using the Role Manager feature of Rank Math.
To restore access to these sub-menus, you can check the Role Manager settings and ensure that the necessary capabilities are enabled for your user role. If you have disabled options like 404 Monitor or General Settings, they will not appear in the menu for that specific user role.
If you need further assistance, please reply to this ticket, and a human agent from the Rank Math Support team will be happy to help you resolve this issue.
Thank you for raising this concern!
Sources:
How to Use the Role Manager Feature of Rank Math SEO Plugin
Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
The issue here is that you don’t have enough permission to access some of Rank Math’s settings including Content Analysis.
Please contact your administrator and make sure to correct your privileges in the Role Manager settings: https://rankmath.com/kb/role-manager/
If you are already the administrator, please follow this guide instead: https://rankmath.com/kb/sorry-you-are-not-allowed-to-access-this-page/
Hope that helps.
Thanks for this but I am the admin of the site and, as already said, I cannot access the page of Role Manager.
UPDATE: I just de-activated and re-activated, cleared cache, and everything is back to normal.
Thanks for your help.
Hello,
Glad that everything has been sorted out.
Please feel free to reach out to us again in case you need any other assistance.
We are here to help.
Thank you.
