Hello,
We’re sorry to hear about the issue you’re facing with your Rank Math account due to your email being compromised. Thank you for reaching out to us regarding this matter.
To regain access to your Rank Math PRO account, you will need to contact our support team to merge your old account with your new email address. Please provide them with the necessary details, including your old email address (g********@g********), your new email address (graemeninja.com), and any relevant information about your PayPal transaction or a list of your websites using the PRO service.
You can submit this information through a ticket in our support system. Here’s how:
- Go to the Rank Math Support Forum to open a ticket.
- In the Ticket Title section, enter a brief summary of your issue.
- In the Ticket Question section, provide all the details mentioned above.
- Click the SUBMIT YOUR TICKET button.
Once you submit the ticket, our support team will assist you in recovering your account and ensuring that everything is set up correctly.
If you have any further questions or need assistance with anything else, feel free to let us know!
Hello,
Thank you so much for getting in touch.
We have replied to your ticket here to address your concern, so we will now close this one to avoid duplication of replies.
Looking forward to helping you there.