Hello,
We apologize for the issue you are facing with logging in using Facebook OAuth. To change the email associated with your Rank Math PRO account for regular login, we recommend that you reply to this ticket with the email address you would like to use for your account.
Once we have that information, a human agent from our support team will assist you further in resolving this issue. Thank you for your patience and understanding!
Thank you. Please change it to r***@p******** -Best regards, Harald
Hello,
Please try to access the URL we shared in the sensitive data section to unlink the current connection via Facebook and allow you to login with an email and password.
Hope this helps solve your issues.
Don’t hesitate to get in touch if you have any other questions.
Ike, Thank you for your help but the link you sent leads to the same destination as before….. -to facebook.com where I get the error message login is not possible. It is the same like before with https://imgur.com/a/MvPLoQm -when I enter the link there is first the cloudflare-connection and from there it is going directly to the error message. Best regards, Harald
Hi there, I really dont understand why it is not possible just to fix the problem with the facebook app. I have tried on different computers and everywhere it is the same result. In any case if there is really a huge problem with the facebook api would you please let me login to your system with normal credentials? Thank you and best regards, Harald
ok problem solved. I used the password reset facility and got a new password for the email address I used for facebook. I can now login in a regular way. Thank you for your support.
Hello,
We are glad to know that this issue has been resolved. Thank you for letting us know.
This ticket will be closed now, but you can always open a new one if you have any other questions or concerns. We are here to help you with anything related to Rank Math.
We appreciate your patience and cooperation throughout this process.
Thank you for choosing Rank Math.
