Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
Could you please share the error log when the issue happened so we can determine the root cause of the issue? Having an error log will help us determine what is the root cause of the error.
You can follow this guide to enable debugging in WordPress
https://wordpress.org/support/article/debugging-in-wordpress/ or you can get in touch with your web host, and they will help you locate the log file.
Once done, please share here the report related to Rank Math so we can check.
Meanwhile, if you’re still unable to access your WordPress dashboard, please log in to the website via FTP or cPanel, then rename the seo-by-rank-math folder under /wp-content/plugins/ directory. You can get in touch with your web host for assistance accessing your website files.
Let us know how this goes.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
