Hello,
We apologize for the issue you are facing with the LLMs text edit option not appearing on one of your websites. This can sometimes happen due to various reasons, such as plugin conflicts or settings that may differ between the two sites.
Here are a few steps you can take to troubleshoot this issue:
- Check Plugin Conflicts: Ensure that there are no other plugins that might be conflicting with Rank Math on the site where the option is missing. You can try deactivating other plugins temporarily to see if that resolves the issue.
- Verify Settings: Double-check the settings in Rank Math on both sites to ensure they are configured identically. Sometimes, a small difference in settings can lead to features being unavailable.
- Clear Cache: If you are using any caching plugins or server-side caching, clear the cache to ensure you are seeing the most up-to-date version of your site.
- Update Rank Math: Make sure that both sites are running the latest version of the Rank Math plugin. An outdated version could lead to missing features.
If these steps do not resolve the issue, please reply to this ticket with the URL of the site where you are experiencing the problem. A human agent from our support team will then be able to assist you further.
Thank you for raising this concern!
This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
