Little Bug on Rank Math

#963722
  • Resolved Azad Gurbanov
    Rank Math free

    Hello, there is a little bug on rank math – error i think. I open add new post page in wordpress admin panel and complete all and seo side also and when i click to publish button, page it stops for 1-2 seconds and after that it starts to browse the published page. i think you understood me, there happens 1-2 seconds latency when i click to publish button. in yoast this bug does not happen also without rankmath installed also does not happen, this happens only with rank math.

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  • Hello,

    We apologize for the issue you are facing with Rank Math. It sounds like you’re experiencing a delay when publishing posts, which can be frustrating. While we don’t have specific information regarding this bug in the context provided, we recommend that you reply to your ticket with this detailed description. A human agent from the Rank Math Support team will be able to investigate this issue further and provide assistance.

    Thank you for bringing this concern to our attention!

    there is the screenshot, normally when clicking to publish button the marked link comes 1 time, but only with rank math there happens delay – when clicking to publish and the marked section in the link comes 2 times

    see the image: https://imgur.com/a/dDLFVB3

    Hello,

    Thank you for contacting us. We apologize for any inconvenience this issue may have caused.

    Please confirm you are using the latest version of our plugin on your site according to our changelog: https://rankmath.com/changelog/

    If you are and the issue persists, assuming you are using the latest version of all the plugins and the themes (please update if not yet), it could be caused by a conflict with one of your plugins/theme.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Let us know how this goes.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Little Bug on Rank Math’ is closed to new replies.