Links Not Working in Gutenberg

#31390
  • Resolved Emmett Moore

    4 years, 10 months ago

    Rank Math free

    Hi RankMath,

    Was hoping that the recent update would fix this longstanding problem. But, for the past several months, I have been dealing with a bug…hopefully, you can fix the issue.

    Essentially, I cannot create links in posts using Gutenberg. (Custom post types I can) I have created a video of what is happening.

    https://share.getcloudapp.com/WnuNRD6r

    Now, I still use the plugin, but I must deactivate the plugin, and then write my post. After I write the post, I have to reactive the plugin to use it.

    Also, I found another support thread where the author reported the same problem…https://support.rankmath.com/ticket/insert-link-not-working-in-gutenberg/

    And finally, I am part of a WordPress user group, and several users have also reported the same bug.

    Thanks for any help. I have included all relevant information in the sensitive sections.

Viewing 1 replies (of 1 total)
  • Todd

    4 years, 10 months ago

    Rank Math free

    Hi Emmett,

    Thanks a lot for your query and we are so sorry about the trouble this must have caused.

    It is working perfectly fine for us:
    https://i.rankmath.com/V7TALz

    I will be happy to assist you with the issue you are facing.

    It seems like a conflict with one of the plugins or the theme you are using. To determine that, can you please follow this troubleshooting guide?
    https://rankmath.com/kb/check-plugin-conflicts/

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    If you would rather have us do the troubleshooting following the above guide, please let us know.

    Thank you.

    RankBot

    4 years, 10 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Links Not Working in Gutenberg’ is closed to new replies.