Hello,
We apologize for the issue you are facing with the 410 redirects not working as intended for your links. It seems that the links you provided are still redirecting to your homepage instead of returning a 410 status code.
Here are a few steps you can take to troubleshoot this issue:
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Check Redirection Settings: Ensure that the redirection settings for those specific URLs are correctly configured in the Rank Math Redirections module. You can revisit the Redirections section and verify that the URLs are listed correctly with the 410 status code set.
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Clear Cache: If you are using any caching plugins or server-side caching, clear the cache to ensure that the changes take effect. Sometimes, cached versions of your site may still show old redirects.
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Check .htaccess File: If you have access to your site’s .htaccess file, check if there are any rules that might be overriding the Rank Math settings. Look for any redirection rules that could be affecting those URLs.
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Conflict with Other Plugins: Even though you mentioned there are no conflicting plugins, it might be worth temporarily disabling other plugins to see if one of them is causing the issue.
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Server Configuration: In some cases, server-level configurations can affect how redirects are handled. If possible, check with your hosting provider to ensure there are no server-level redirects in place.
If you’ve gone through these steps and the issue persists, please reply to this ticket with any additional details or screenshots of your redirection settings, and a human agent from our support team will assist you further.
Thank you for your patience, and we look forward to resolving this for you!
Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
Can you please share the redirections you created on your website in this structure?
Source:
Redirection Type:
Destination URL:
Or, you can share a screenshot of the redirections by using a tool like https://imgur.com/upload so that we can check this further for you.
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
