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Hi, I had installed Rankmath in our wordpress site (fusion-systems.es) but hadn´t looked at completing the set up until today as the site is now live.
When going through the analytics section, I got as far as getting the message We have sent your login details to your email address. I didn´t receive it in my inbox (c*****@f****************) so have looked through the inbox for the possible options i***@f**************** and marketing @fusion-systems.es but no email there either. Can you tell me if it got sent somewhere else? I have done this with another one of my sites and don´t remember having any issue although I think I created an account rather than select the login with Google option.
Many thanks as I would very much be able to use Rankmath with the site.
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Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for the delay and for any inconvenience this issue may have caused you.
For connecting your Rank Math to your Google account, normally this will ask you to log in to your Google email address or use a different one. Please also make sure your Rank Math account is logged in with the same browser to connect. You can also follow the steps in this link:
https://rankmath.com/kb/install-google-analytics/If the issue persists, could you please record a video screencast using a tool like Loom showing the issue and edit the first post on this ticket in the designated Sensitive Data section.
It is completely secure, and only our support staff has access to that section.
I hope that helps. Thank you, and looking forward to your update.
The ticket ‘Linking rankmath to google’ is closed to new replies.