Linked account stuck on staging URL

#525293
  • Resolved Rocketly Ltd
    Rank Math free

    Hi there,

    I initially installed Rank Math on my staging website in WordPress which was under a subdomain. Since then I moved my website live, but now Rank Math flags that my URL has changed. However, it seems to be stuck on my old staging URL and I can’t see to figure out a way to change it to the live site?

    Kind regards,
    Patrick

Viewing 3 replies - 1 through 3 (of 3 total)
  • Nigel
    Rank Math business

    Hello,

    Thank you for contacting Rank Math for help with migrating your staging site to a live website.

    I tried to check your live website URL and it seems to be hidden behind a server password. Please disable the server password for the live website. Next, please make sure your site address and WordPress address are correct. You can follow this article for how: https://www.wpbeginner.com/wp-tutorials/how-to-change-your-wordpress-site-urls-step-by-step/

    Hope that helps. Please let us know if you have questions.

    Hi Nigel,

    I have disabled the server password so you should be able to access the live site now. The site address and WordPress address seem to be matching within the settings too.

    Hello,

    It seems that you already marked this ticket as “Resolved”.

    Do you still need our assistance regarding this issue?

    Looking forward to helping you.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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