link website to rankmath

#490758
  • Resolved Ann
    Rank Math pro

    Hi,

    I purchased AI credits but they are not reflecting on my website dashboard. It looks like my website is not linked to rank math. I have tried to follow your instructions but the email link from rankmath appears to not be working. My website is arcconsulting.org. Can you please link my account? Thanks! Ann

Viewing 3 replies - 1 through 3 (of 3 total)
  • Md. Sakib Khandaker
    Rank Math agency

    Hello,

    Thanks for contacting us, and sorry for any inconvenience that might have been caused due to that.

    In order to fix this issue, please head over to your Rank Math Account > Website or visit this URL: https://rankmath.com/my-account/websites/

    Check if you are able to see the correct remaining credits. See my screenshot below for reference:

    credits

    If the credit count is correct but not on your website, please head over to your WordPress admin area > Rank Math > Dashboard > Help, disconnect and reconnect your Rank Math account again.

    After doing so, please head over to your Content AI and refresh the credits count again so the plugin will request the updated credits from our server and displays the correct one.

    Let us know how that goes. Looking forward to helping you.

    Thank you.

    Ann
    Rank Math pro

    Got it, thanks so much for your quick reply.

    Md. Sakib Khandaker
    Rank Math agency

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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