Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
Could you please share some of the affected posts? We will also need take a closer look at the settings. Please edit the first post on this ticket and include your WordPress logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
I checked your site and created a test post but I could not replicate the issue. No setting was changed or plugin disabled, the insert link works just fine from my end, please check the screencast I have added in the sensitive section and let us know if there is something we are missing.
Looking forward to helping you. Thank you.
Hi,
probably there was a misunderstanding.
I cannot find any more on your plugin the link suggestion button in order to automatically insert links related to the content…
Thanks again for your support.
Hello,
May be your issue is not clear. Did you check the screencast I shared ? Please record a screencastof the issue from your end and share the URL in the sensitive section. You can use https://www.loom.com to create the screencast.
Looking forward to helping you. Thank you.
Hi, solved!!!
thank you for your kind reply!!!
Hello,
We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.
If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.
If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
