link redirecting

#187383
Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    I’ve checked your site, and it is indeed that your category archive URLs are redirecting to your homepage. This might suggest that something is wrong with your category archive URLs. Could you please head over to Rank Math > General Settings > Links and check if the Strip Category Base option is enabled?

    Please note that some options are only available when you enable the Advanced Mode in Rank Math. If it’s not showing, you must have chosen to use the Easy Mode. Please follow the steps in this link to switch to Advanced Mode:
    https://rankmath.com/kb/advanced-mode/

    If the issue still persists, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    Thank you, and we really look forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    Thank you for that additional information.

    I’ve checked your site, and it seems that the Dates archive option in Rank Math > Titles & Meta > Misc Pages is disabled
    Date archives

    That option is disabled by default. However, I’ve already enabled that option and the issue is now fixed.

    I hope that helps. Thank you, and please don’t hesitate to contact us anytime if you need further assistance with anything else.

    It worked out. Thank you very much.

    Hello,

    We are super happy that this issue is already resolved. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘link redirecting’ is closed to new replies.