Link Preview Not Showing on Facebook

Hello,

Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.

I am sorry for the issue you are facing today.

Can you please check if this issue is caused by some other plugins/themes?
You can determine that by following this troubleshooting guide: https://rankmath.com/kb/check-plugin-conflicts/

You may try to enable only Rank Math plugin and see if the issue goes away.

Only the site admin would know and your users won’t be affected by this troubleshooting.

If the issue persists, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

Hello,

Thank you for that additional information, and sorry for the delay.

I’ve checked your site, and it seems that the image you are using on your OG tag is 1280x720px. Facebook recommends a minimum image size of 600x315px image and a recommended size of 1200x630px.

Could you please try scaling this down and check if the issue still persists?

I hope that helps. Thank you, and looking forward to your update.

Hello,

Thank you for the update, and sorry for the delay.

I’ve checked your site, and it seems that your WP Fastest Cache Gzip compression is enabled. The gain browser cache option in most cache plugins is known to not play well with Facebook’s OpenGraph detection. You can also check this link for more information:
https://rankmath.com/kb/open-graph-image-not-displaying/#scenario-2

However, I’ve already disabled that in your WP Fastest Cache settings. Please clear your website and server cache (including Cloudflare – if enabled) then scrape again using Facebook Debugger Tool.

Let us know if the issue still persists.

I hope that helps. Thank you, and looking forward to your update.

Hello,

Thank you for keeping in touch with us.

Been troubleshooting your website for a while and I can’t seem to resolve the issue even without gzip enabled and heavy caching.

Allow me to forward this issue to our developers. We will get back to you with a solution very soon. We appreciate your time and patience.

Thank you

Hello,

In all our testing, we see that Rank Math is outputting the OpenGraph images and being picked by 3rd party tools perfectly fine: https://i.rankmath.com/mKfY26

It is possible that your images are not as per Facebook’s ToS. Can you please contact them as there is no issue with the setup on your website.