Link Preview Images aren’t coming

#316907
Viewing 16 replies (of 16 total)
  • Hello,

    I tried converting the current image from PNG to JPG since your current image is above 300kb which Facebook doesn’t recommend. After doing so, it resolves the “corrupt” error issue in Facebook debugger but we are back with the URL requested a HTTP redirect, but it could not be followed. error.

    I went ahead and checked all the variations of your website and I saw 2 URLs with an error. Please see my screenshot in the sensitive data section.

    Kindly contact your hosting again and ask them to fix this as I assume this is the reason why Facebook can’t process your URL.

    Let us know how that goes.

    Looking forward to helping you on this one.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 16 replies (of 16 total)

The ticket ‘Link Preview Images aren’t coming’ is closed to new replies.