Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
Could you try by going to the WordPress Dashboard > Rank Math > Dashboard and there click on the second tab (Help). You will find there the option to connect your website.
Looking forward to helping you. Thank you.
i did tried that ,i have an account i logged in to it but it but still my account doesnt connect with the website i also see my rank account it said that i didnt have any connected website
Hello,
Could you try using the Site Kit?
https://wordpress.org/plugins/google-site-kit/
Maybe it will work for you?
If so, you can disable the Search Console feature in Rank Math:
WordPress Dashboard > Rank Math > Dashboard.
Let us know.
can you please explain about site kite ,why do i need to install it and everything
Hello,
Are you able to connect your site In Rank math Dashbord> Help tab.?
Could you please help us understand the specific issue you are facing by sharing a screenshot(using https://imgbb.com) or a screencast (use https://www.loom.com).
Looking forward to helping you.
i tried to connect it through DASHBOARD-HELP it directly opens my account but the website didnt connect with my account and i also attached the sceenshots
Hello,
I am unable to see any attached screenshot. Could you share the screenshot links under the Sensitive Data section?
Looking forward to help you.
Hello,
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
