Hello,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
I can’t replicate this issue on my end. Have you tested this with only Rank math and a default theme?
Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.
To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/
Please let us know if you find the culprit.
Only the site admin would know and your users won’t be affected by this troubleshooting.
Looking forward to helping you.
Hi there,
Thanks for your response. This occurs also if we only have Rank Math version 1.0.45
We use custom post types, so this might be the cause. The issue does not occur with the version 1.0.44.1
I’ve made a GIF showing you the issue: https://gyazo.com/3513c241ed9329743a135c5dcefc478b
In the clipboard I had google.es and when copying it with ctrl + V the paragraph breaks.
Best regards.
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
I can confirm this problem. It exists only in version 1.0.45. If I remember correctly since -beta-2 for the latest version. In the previous one it does not occur (1.0.44.1). It also applies to all of posts types. The problem manifests itself exactly as on the above gif breaking entire paragraph.
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This reply was modified 4 years, 4 months ago by
m4rny.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Thanks for your comment! I was afraid that there could be a problem with my installation. .. A greeting!
Hello,
I have been able to replicate the issue in a local installation with just Rank Math and a default theme so I have sent it to our devs. Hopefully, they will release a fix really soon, sorry for the problem.
Looking forward to help you.
Hello,
Hope you all are doing well.
We have released a new update, 1.0.46, that should fix the issue.
Please update to it or you can enable the auto-update by following this tutorial:
https://rankmath.com/kb/version-control/#auto-update
We appreciate your patience and understanding in this matter.
If there is anything else we can help you with, please feel free to open a new support topic.
We are here to help. Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
