Hello,
I apologize for the issue you are facing with your Rank Math account showing as free despite having a paid subscription. This can happen if the email address associated with your PRO plan is different from the one you are using to log in.
To resolve this, please ensure that you are logging in with the correct email address that you used to purchase Rank Math PRO. If you are still encountering issues, you may need to contact our support team to merge your accounts or change the email connected to your PRO plan.
You can open a ticket by navigating to the Rank Math Support Forum and providing the necessary details, including the email address you used for the purchase.
Thank you for raising this concern, and we hope to get this sorted out for you soon!
Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
Hello,
We have replied to your email on this issue. Please check your inbox.
Looking forward to helping you there.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
