License transfer

Hello,

Thank you for your query and we are so sorry about the trouble this must have caused.

We can see that the first email address does have an active subscription with us.

To avoid any confusion in the future, would you like to merge these two accounts?

If yes, please send an email to our billing and accounts department at s******@r*********** using the second email address and cc the first email and tell us the preferred email address, and we will do the needful.

We really look forward to hearing back from you. Thank you.