Hello,
We apologize for the issue you are facing with your expired legacy plan. To resubscribe, you will need to visit our website and select the appropriate plan that suits your needs. If you have any specific questions about the plans or need assistance during the process, please feel free to reply to this ticket, and a human agent from our support team will assist you further.
Thank you for reaching out, and we look forward to helping you!
This is an automated reply from Rank Math Support Bot. Your ticket has been assigned to a human agent and we will get back to you shortly.
Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
We have changed our pricing model, and we no longer offer our PRO plan for $59. We promised that the price would not change for this account unless you cancel.
We can see that the plan was already canceled due to non-payment on February 18, 2025.
When you are ready, please purchase the PRO plugin here: https://rankmath.com/pricing/
We really look forward to hearing back from you. Thank you.
Hello
I didn’t cancel. Maybe it’s because i didn’t see the invoice and my credit card was not having enough fund.
Is there anyway you can resubscribe me to the legacy plan?
Hello,
You can purchase now and we will partially refund your purchase to ensure you pay the same price you were previously paying.
https://rankmath.com/pricing/
Hope that helps and please do not hesitate to let us know if you need my assistance with anything else.
thanks, can you confirm i can purchase monthly plan now and receive refund or need annual plan?
Because my legacy plan is $59.00/year
Hello,
Unfortunately, we do not offer a monthly recurring billing option, as our subscription plans are structured annually.
You’ll have to purchase the Rank Math subscription from here with the regular price: https://rankmath.com/pricing/
Once done, please let us know here so that we can initiate the partial refund to match the old pricing.
Hope that helps and please don’t hesitate to let us know if you have any other questions.
Thank you.
So can you confirm with me if i purchase now $599.88/year license how much you will refund?
Thanks
Hello,
The $599.88/year is for the Rank Math Agency subscription. If you purchase this, we’ll not be able to initiate any refund, as your previous subscription was Rank Math PRO.
The offer is only for the Rank Math PRO subscription, which is right now $83.88 (ex VAT). You’ll have to purchase the subscription at this price, and after that, we’ll initiate a partial refund to match your previous payment.
Hope that helps and please don’t hesitate to let us know if you have any other questions.
Thank you.
