Latest update causes blank page for page edit

#24248
  • Resolved Pete

    5 years ago

    Rank Math free

    After updating to 1.0.36.2 (on two sites) I found that when clicking on page edit I get a blank page.

    I restored back to older version of rankmath and all is fine again.

    Classicpress 1.1.2 Ample theme

    • This topic was modified 5 years ago by Pete.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Michael Davis

    5 years ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    We have fixed this issue internally and the dev. version is ready if you want to take it for a spin:
    https://i.rankmath.com/xddW97

    Just delete the plugin and install this one from WordPress Dashboard > Plugins > Add New.

    Looking forward to helping you. Thank you.

    Pete

    5 years ago

    Rank Math free

    Thanks I’ll try that.

    Does this mean you are continuing to support WordPress 4.xx versions and Classicpress?

    Todd

    5 years ago

    Rank Math free

    Hi Pete,

    We will support Classic Press at least until 2022. After that, we will gauge the user demand and decide accordingly.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    RankBot

    4 years, 11 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Latest update causes blank page for page edit’ is closed to new replies.