Latest update caused WordPress WYSIWYG editor problem

#11662
  • Resolved Adrian Widerski

    5 years, 4 months ago

    Rank Math free

    Hi!

    I’ve just updated RankMath to version 1.0.31 and my TinyMCE stopped working. In devtools console I see only this error:

    wp-backbone.min.js?ver=5.2.2:1 Uncaught TypeError: _.pluck is not a function
    at wp.Backbone.Subviews.detach (wp-backbone.min.js?ver=5.2.2:1)
    at N.d.render (wp-backbone.min.js?ver=5.2.2:1)
    at N.d.render (media-views.min.js?ver=5.2.2:2)
    at HTMLDocument.init (media-editor.min.js?ver=5.2.2:1)
    at i (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,moxiejs,plupload&ver=5.2.2:2)
    at Object.fireWith [as resolveWith] (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,moxiejs,plupload&ver=5.2.2:2)
    at Function.ready (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,moxiejs,plupload&ver=5.2.2:2)
    at HTMLDocument.J (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,moxiejs,plupload&ver=5.2.2:2)

    For now I was forced to disable plugin on my client page to give him opportunity to write posts 😛 What’s wrong here?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Michael Davis

    5 years, 4 months ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    I am afraid that I cannot reproduce this issue on my end. Please help us investigate whether the update might have triggered a conflict with your theme/ one of your installed plugins by following the steps described on this page: https://rankmath.com/kb/check-plugin-conflicts/

    I can also suggest that you rollback to the previous version of the plugin on your production site using this plugin: https://wordpress.org/plugins/wp-rollback/

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Adrian Widerski

    5 years, 4 months ago

    Rank Math free

    Hi, thanks for help. After some research made by mentioned plugin I see that problem lays in my theme, but it’s hard to determine, what’s wrong. I rolled back to version 1.0.28 and everything works again. But I don’t want to stuck with this version forever 😀

    Michael Davis

    5 years, 4 months ago

    Rank Math pro

    Hi Adrian,

    Thanks for the follow up.

    I am glad that this is now resolved 🙂
    I would suggest that you begin by commenting out any functions that are enqueueing custom scripts to isolate the culprit. You can also get in touch with the theme author so that they can check this further.

    Feel free to contact us for any additional questions, comments or suggestions.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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