Latest Update Breaks Subcategory URLS!!!!

#936815
  • Resolved Tory McBroom
    Rank Math free

    Your latest update, 1.0.234.1, butchered ALL of my URLs with a subcategory (which is the majority of my website), and I only noticed when my Google traffic dropped to zero. I got 357 URLs in Google Search Console showing a canonical error now. I rolled back just now and fixed the URL issue. BUt this need to be addressed ASAP.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The site in question is coloringcow.com. An example would be this URL https://coloringcow.com/animal/turtle/snapping-turtle-coloring-page lost the “turtle” sub category in the URL. In other words, the latest update removed “turtle”, completely changing the URL. This happened to almost EVERY URL on my website.

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Unfortunately, we were not able to replicate the issue in the latest version of the Rank Math plugin. In this case, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.

    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    Looking forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    It seems that you downgraded to the previous version of the Free plugin on your website.

    If you want to update to the latest version (1.0.234.1) and get this issue corrected please change the code on line 251 of the file seo-by-rank-math/includes/class-common.php with the following, after updating:

    
    if ( empty( $terms ) || ! in_array( absint( $primary ), $terms, true ) ) {
    

    We didn’t perform the changes because we don’t know if you want to update right now or wait for the next release which will include this change in code to fix the issue.

    Looking forward to hearing back from you.

    I updated and changed the line of code and it seems to be working correctly now.

    Hello,

    We’re delighted to hear that this issue has been resolved. We appreciate your feedback.

    This ticket will be closed now, but if you ever have another question or need any help in the future, please don’t hesitate to create a new forum topic. We’ll be more than happy to assist you again.

    Thank you for choosing Rank Math and have a wonderful day!

Viewing 6 replies - 1 through 6 (of 6 total)

The ticket ‘Latest Update Breaks Subcategory URLS!!!!’ is closed to new replies.