Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
It seems like you purchased the plugin with some other email address.
Can you please share the email address that you used to purchase the plugin or you can search and forward the receipt from FastSpring.com so we can locate your account?
Looking forward to helping you.
Hi Ricardo 🙏
I’m guessing it’s not every day that you sign up for a new SEO plugin, so I really wanted to thank you and personally welcome you to the Rank Math family. 😊
I wanted to let you know that your feedback is the most important thing to me.
This is my personal email. If you face any issue with the plugin or have any questions in general, just send me an email.
My team and I are always here for you, all willing to help.
With that said, I highly recommend going through the guide on how to set up Rank Math to ensure you have everything set up correctly.
Cheers,
Bhanu Ahluwalia
(Co-Founder, Rank Math SEO Plugin)
Hello,
Thank you for sharing that information. We have verified your PRO account.
As for your issues:
1. Please login to your Rank Math account using the email address l*********@g********. Currently, you’re logged in to your Free account. If you want, we can merge all your accounts to avoid further confusion, just let us know the preferred email address you wish to keep.
2. Please refer to this guide to help you with your 403 issue: https://rankmath.com/blog/google-indexing-api/#403-permission-denied
3. Thank you for reaching out! To submit your subdirectory lasteles.com/news to Google News, you need to ensure it meets Google News Publisher Center guidelines. Here’s a quick guide:
a. Register your site at Google’s Publisher Center.
b. Ensure the content is original, high-quality, and adheres to Google News content policies.
c. Create a news-specific XML sitemap for lasteles.com/news and submit it in Google Search Console. Rank Math can help generate this sitemap: https://rankmath.com/kb/news-sitemap/
Hope that helps.
Thank you very much for your email.Please merge all the account to avoid problems
Hello,
Please confirm which email address you want to retain as your primary account and which one you wish to discard?
Could you please share the email ID in the below format:
Make this email primary : { prefered primary email here }
Discard this email : { email to be discarded here }
Once we receive your confirmation, we will merge the accounts and ensure that all your purchases, are available under your preferred account.
We really look forward to helping you.
Thank you.
