Kredity zdarma pro free uživatele

#847001
  • Resolved S blondýnou v kuchyni

    5 months, 1 week ago

    Rank Math free

    Dobrý den, připojila jsem nově svuj učet a nedostala žádně kredity zdarma, i přesto, že je v nípovědě nabízíte. Sále mi to píše 0 kreditů i když jsem učet odpojila a připojila znova.

Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    5 months, 1 week ago

    Hello,

    We apologize for the issue you are facing with your credits. Free users do receive 5 credits per day, but it seems like there might be a problem with your account setup.

    Please ensure that you are logged into the correct account that you used to register. You can check your remaining credits by visiting your Rank Math account page here: My Account – Websites.

    If you see that the credit count is correct there but still shows 0 on your website, please try the following steps:

    1. Go to your WordPress admin area.
    2. Navigate to Rank Math > Dashboard > Help.
    3. Disconnect and then reconnect your Rank Math account.

    Here are some screenshots for reference:

    • Disconnect: Disconnect
    • Reconnect: Reconnect
    • Refresh Credits: Refresh Credits

    After doing this, refresh the credits count in your Content AI section to see if it updates correctly.

    Thank you for raising this concern, and please let us know if you need further assistance!

    Rakibuzzaman Siam

    5 months, 1 week ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Please try to follow the steps from this guideline and see if that works for you. https://rankmath.com/kb/how-to-restore-missing-content-ai-credits/

    If the issue persists, please head over to your Rank Math Account > Website or visit this URL: https://rankmath.com/my-account/websites/ and share a screenshot of the credits with us by using a tool like https://imgur.com/upload so that we can check the issue further for you.

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    RankBot

    4 months, 1 week ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Kredity zdarma pro free uživatele’ is closed to new replies.