Keywords not working

#237337
  • Resolved Angelo Giovinazzo
    Rank Math free

    Good morning. I have a problem with keywords on my site. I have been using Rankmath SEO for a long time now and have never had any problems. After the last WordPress update I started having trouble with keywords. When I have finished creating a new article or a new page, I set the ‘Keyword’ for the article or page in the appropriate section of Rankmath Seo, I go to Edit Snippet, add the correct ‘description’, as suggested, I get a very high value, almost always close to or above 90 points. I then move to the ‘Publish’ section, click ‘Update’. The page or article is published, but at the end of the upload I get a very low SEO because in the appropriate SEO field the Keyword has disappeared into thin air. I try several times to repeat the operation but every attempt to see the stored keyword fails. I have already tried to uninstall Rankmath Seo. Yesterday I also upgraded to the Premium version again and from there I reinstalled the plugin updated to the latest version 1.0.54.1 by reactivating it, but the error persists. My theme is updated correctly, to the latest version available (update made yesterday morning). PHP is updated to the latest version available, 7.3 on Siteground. How can I go about solving this problem?

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  • Hello,

    Thanks for contacting us. Sorry for the delay and any inconvenience that might have been caused due to that.

    We have fixed this issue in our latest update. Please make sure that you are using the latest version 1.0.69.1. If the issue persists even after that then please include the login URL of your site in the sensitive data section so we can log in and check this further.

    Looking forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

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The ticket ‘Keywords not working’ is closed to new replies.