Keywords not saving.

#242982
  • Resolved John Fejsa

    3 years, 4 months ago

    Rank Math free

    I decided to update keywords on our site and everything seems to work fine when I add and save them but when I save and exit and then come back later the original keywords are still there and the new keywords I added are not there.

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  • Anjana Vijayan

    3 years, 4 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Could you please clear the browser and website cache and try adding the Keywords again?

    If that doesn’t work, please try removing the Rank Math Transients. To do so, head over to WP Dashboard > Rank Math > Status & Tools > Database Tools > Remove Rank Math Transients.

    Please note that some options are only available in Advanced Mode.

    If the issue persists, please go for a conflict test with the help of this guide: https://rankmath.com/kb/check-plugin-conflicts/

    We hope that helps. We are here if you need us again.

    Thank you

    RankBot

    3 years, 3 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Keywords not saving.’ is closed to new replies.