Keywords no longer working

Hello,

Thank you for contacting us and we regret the inconvenience caused.

Please try accessing the below URL on your website and see if you get any blocked warnings: your-domian.com/wp-json/rankmath/v1/updateMeta (please replace “your-domain.com” with your actual domain).

If yes, please whitelist the below route to fix the issue:
/wp-json/rankmath/v1/updateMeta

For more details, you can refer to this guide:
https://rankmath.com/kb/meta-data-not-saving/#firewall

If that’s not the case and you do not get any blocked warnings, then we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.