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Hi, I just set up rank math and other settings, everything is fine but keywords are not imported from Yoast…
What’s the reason, didn’t find a solution by googling??
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Hello,
Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.
Could you please try to import it again by heading over to your WordPress Dashboard > Rank Math > Status & Tools > Import & Export.
Let us know how that goes. Looking forward to helping you.
Hello,
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I tried conducting a troubleshooting method by following this guide but your website would not let me enable or disable any plugins while in troubleshooting mode.
Could you please follow the guide and enable only the Rank Math plugin and attempt to import the keywords again? See if that works.
As for your sitemap issue, I went ahead and followed this video guide and your sitemap page is now working as you can see in this screenshot:
Please proceed with excluding the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
https://rankmath.com/kb/exclude-sitemaps-from-caching/Looking forward to helping you with this one.
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