Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Thank you for the follow up.
The issue is because of the dot(.) in your keyword.In the content, the dot is considered a full-stop and thus an end of a sentence. After the full stop, another sentence begins and a check for the keyword begins for the new sentence. Could you mind using the keyword without the full-stop to avoid this.
Looking forward to helping you. Thank you.
Ok, to me that’s kind of troubling, given that people, myself included, use our middle initials in our names. If you look up this individual 9 out of 10 searches all have his name spelt with E followed by a period. If that period isn’t there, it’s as if you aren’t using proper grammar and punctuation.
Hello,
Allow me to consult if there is a way around this and get back to you.
Looking forward to helping you. Thank you.
Hi Victor,
We have noted that for improvement and we will be releasing a future in a future update.
We would really appreciate your patience in this matter.
No problem, thank you for your support.
Hi,
We are glad we could assist.
If you have any further questions, let us know so we can help.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.