Hello,
Thank you for contacting Rank Math today.
Rank Math will check for a exact match of the keyword on the post title/content. Could you please add a space between Verantwortungsbewusstsein and the colon(:)?
Let us know how this goes.
Looking forward to helping you. Thank you.
Hi Michael,
Thank you for looking into this. I tried it as suggested but still no luck. So I reverted the post back to the original state.
(BTW this is the only page with this issue as far as I am aware of. In all other pages the keywords in the titles are recognized)
Hello,
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Thank you for coming back on this. You already have got link for access (via email).
Hello,
Thank you for contacting Rank Math today.
My colleagues are checking this and we will be in touch shortly.
Looking forward to helping you. Thank you.
Hello,
We checked the mailbox but we have not received the login URL.
Can you please send that again?
Just resent a minute, ago.
Best regards
J.
Hello,
The Post title had some encoded space due to which the Test was failing. Please check the screencast I added in the Sensitive Data Section. If you copy the title to notepad you’ll see the title shows hyphen between the words. I removed the encoded space from the post, which seemed to have fixed the issue.
Can you please confirm?
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
