KBME.CO.UK – RANKMATH NOT PICKING UP GOOGLE PRODJUCTS

#1099520
  • As above – Rankmath is failing to recognise the Google Search Cnosole and Analytics account for my client on this website. It hasn’t done this before and I use the same process every time.

    Please assist.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    We apologize for the issue you are facing with Rank Math not recognizing the Google Search Console and Analytics account for your website. Here are some steps you can take to troubleshoot this issue:

    1. Check if Rank Math SEO Account is Connected: Ensure that your website is connected with the Rank Math account that has a PRO license. You can do this by logging into your Rank Math account and navigating to the My Account area, then clicking on the Websites tab. If your website is not listed, you may need to reconnect it.

      Open the Websites tab

      Connected Websites with Rank Math

    2. Reconnect Google Services: If the connection is correct but still not working, try refreshing the authorization tokens. You can do this by disconnecting and reconnecting your Google services. To disconnect, go to Rank Math SEO → Dashboard → Help and click Disconnect Account. Then reconnect by clicking the Connect Now button.

      Disconnect Account in Rank Math

      Click Connect Now

    3. Check Domain Name in Google Analytics: Ensure that the domain name configured in Google Analytics matches your actual site. Go to your Google Analytics account, navigate to Admin → Property → Property Settings, and check the Default URL.

      Check domain in Google Analytics

    4. CRON Issues: If your website relies on WP-CRON, ensure that DISABLE_WP_CRON is set to false in your wp-config.php file. You can also use the WP Crontrol plugin to check for any CRON errors.

      Install and Activate WP Crontrol plugin
      Navigate to Cron Events

    If you have followed these steps and are still experiencing issues, please reply to this ticket with your site URL so that a human agent from our support team can assist you further.

    Thank you for raising this concern, and we look forward to helping you resolve it!

    Sources:
    What to Do When Rank Math Analytics Shows Zero Search Traffic » Rank Math
    Resolving Rank Math Analytics Related Issues » Rank Math

    This is an automated reply from Rank Math Support Bot. Your ticket has been assigned to a human agent and we will get back to you shortly.

    I’ve never needed the pro license to do this. I don’t need it.

    Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    Please follow this guide to help you with your concern: https://rankmath.com/kb/install-google-analytics/

    Make sure that you are not connecting to Google Search Console via a domain property but rather a URL prefix and that you have verified the correct version of your website on the Google Search Console (HTTP or HTTPS, www or non-www).

    Here’s also a guide you can follow when verifying your website to Google: https://rankmath.com/kb/google-site-verification/

    Then, try reconnecting your Google account. Remove RankMath’s app from your Google apps permissions: https://myaccount.google.com/permissions

    Then, head over to your WordPress Dashboard > Rank Math > General Settings > Analytics and reconnect the Google service and this time, ensure that all permissions are checked:

    gsc
    gsc

    Hope that helps.

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