Hello,
We apologize for the issue you are facing with not being able to see the Pro version plugin download in your account area. This can happen if you upgraded to Pro using a different email address than the one associated with your free account.
To resolve this, please reply to this ticket and include the email address you used to purchase the Pro plan or a screenshot of the invoice you received. Our support team will assist you in merging both accounts or changing the email connected to your Pro account.
Thank you for raising this concern, and we look forward to helping you get this sorted out!
Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
The email address I used to upgrade is m************@g********
My Order Reference is RANKMATH250317-2461-18212
Thank you for the update. 🙏
I was able to download and update the plugin.
Hello,
We are glad to know that this issue has been resolved. Thank you for letting us know.
This ticket will be closed now, but you can always open a new one if you have any other questions or concerns. We are here to help you with anything related to Rank Math.
We appreciate your patience and cooperation throughout this process.
Thank you for choosing Rank Math.
