just upgraded to content ai

Hello, we’re sorry to hear about the issues you’re facing with accessing Content AI and the Rank Math PRO trial.

To download the Rank Math PRO plugin, please log into your Rank Math account and navigate to your dashboard. From there, you should be able to download the plugin directly. If you don’t see it, ensure that you are logged in with the correct email address associated with your purchase.

Regarding the 15-day trial of Rank Math PRO, once you upgrade, the features should be available in your WordPress dashboard under the Rank Math settings. If you still cannot access it, please check if you have activated the plugin correctly. You can refer to this guide on activating Rank Math for more assistance.

If you continue to experience difficulties, please reply to this ticket, and a human agent from our support team will assist you further. Thank you for raising this concern!

Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
Content AI – Your Personal AI Assistant by Rank Math

Hello,

Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

Please ensure you have updated to the latest version of our plugins according to the Rank Math changelog https://rankmath.com/changelog,

Then follow the guide below to restore the credit on your website:
https://rankmath.com/kb/how-to-restore-missing-content-ai-credits/

However, if the issue persists, please share a screenshot of the pop-up notification shown when refreshing the credit with us by using a tool like https://imgur.com/upload so that we can check the issue further for you.

Hope this helps, and please do not hesitate to let us know if you need our assistance with anything else.

Thank you.