Just purchased pro but don’t have AI token access in wordpress

#820983
Viewing 1 replies (of 1 total)
  • Hello,

    Thank you for reaching out to us. To access the Content AI 2.0 feature in Rank Math, you need to upgrade to a Rank Math PRO plan or subscribe to a Content AI plan. It is not available in the free version.

    If you have already purchased the Rank Math PRO plan and are not seeing the AI token access in WordPress, please ensure that you are logged in to the correct account that you used to purchase the Content AI credits.

    Here are the steps to follow:

    1. Log in to your Rank Math account using the email address k***********@g********.
    2. Visit your Rank Math Account section by going to: Rank Math Account
    3. Check if you can see the correct remaining credits for Content AI.

    If the credit count is correct but not reflecting on your website, please disconnect and reconnect your Rank Math account in your WordPress admin area under Rank Math > Dashboard > Help.

    After reconnecting your account, refresh the credits count in Content AI to ensure it displays the correct number of credits.

    If you encounter any issues or need further assistance, feel free to let us know. We are here to help!

    Thank you for your patience and understanding.

    Sources:
    I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
    Rank Math PRO – Pricing Plans for Businesses & Individuals

    This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Just purchased pro but don’t have AI token access in wordpress’ is closed to new replies.