Hello,
We apologize for the issue you are facing with your Rank Math Pro subscription not appearing in your dashboard. It seems that you may have upgraded to Pro using a different email address than the one associated with your current account.
To resolve this, please reply to this ticket and include the email address you used to purchase the Pro plan or a screenshot of the invoice you received. Our support team will assist you in merging both accounts or changing the email connected to your Pro account.
Thank you for raising this concern, and we look forward to helping you get this sorted out!
Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
Please refer to https://prnt.sc/KWf0M6LLRiAR
The ourchase was under k********@g********
Any update on my subscription purchased?
Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
Your Rank Math PRO subscription was purchased using the email address we shared in the Sensitive Data section of this ticket.
Please login using that email address to use the PRO features: https://rankmath.com/kb/how-to-upgrade-to-rank-math-pro/
If you want, we can merge all your accounts. Just let us know which email address you wish to keep.
Looking forward to helping you.
Hello,
Glad that everything has been sorted out.
Please feel free to reach out to us again in case you need any other assistance.
We are here to help.
Thank you.
