Just got this

#87602
  • Resolved David Holywood

    4 years, 3 months ago

    Rank Math free

    Fatal error: Namespace declaration statement has to be the very first statement or after any declare call in the script in /home/www/makeitcount.dk/wp-content/plugins/seo-by-rank-math/includes/admin/class-admin-helper.php on line 13

    Der er sket en kritisk fejl på dit websted. Tjek venligst dit websteds administrator e-mail indbakke for instruktioner.

    Lær mere om fejlsøgning i WordPress.

    It says: Critical error in Rank Math

Viewing 5 replies - 1 through 5 (of 5 total)
  • Michael Davis

    4 years, 3 months ago

    Rank Math pro

    Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    Where are you having this error? Please share some screenshots via https://imgbb.com.

    You can also confirm it is not a conflict with one of the plugins or the theme you are using. To determine that, assuming you are using the latest version of all the plugins and the themes (please update if not yet), please follow this troubleshooting guide: https://rankmath.com/kb/check-plugin-conflicts/

    Please let us know if you find the culprit.

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Looking forward to helping you.

    David Holywood

    4 years, 3 months ago

    Rank Math free

    That actually IS the screenshot. And it is the latest version of RM.I strongly suspect Matt Mullenweg having future SEO intentions with WordPress.

    On another site I got the exact same message but about Yoast SEO. And I have NO Yoast SEO on the site. It also has RM.

    I get them regularly now. Always complaining about Yoast or RM…

    Alberto

    4 years, 3 months ago

    Rank Math business

    Hello,

    I think we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    David Holywood

    4 years, 3 months ago

    Rank Math free

    Too late. After upgrading the problem went away…

    Michael Davis

    4 years, 2 months ago

    Rank Math pro

    Hello,

    Those are good news!

    We usually recommend using the latest versions of plugins and themes.

    Do you have any other questions or issues? Or do you want this thread to be closed?

    Looking forward to help you

    RankBot

    4 years, 2 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘Just got this’ is closed to new replies.