Hello,
Thank you for contacting Rank Math and sorry for any inconvenience caused.
I’ve forwarded this issue to our accounts department and will get back to you shortly.
We really appreciate your kind patience regarding this matter.
Thank you.
Hello,
We have been able to locate the payment using the details you provided. It looks like you made a typo while making the purchase. There are two accounts now and we are going to merge them so you have a single account with the PRO subscription.
I have forwarded your request and it will be processed in the next 2-3 hours. I have shared more details in the sensitive data section of this ticket.
Thank you.
Hello,
We have merged your accounts.
Please check on your end. Hope that helps. Thank you.
Hello,
If you have any questions in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
