Hello,
We apologize for the issue you are facing with your Rank Math PRO subscription still showing as a free license. It seems that there might be a mismatch with the email address associated with your PRO account.
To resolve this, please ensure that you are logged into your Rank Math account using the same email address that you used to purchase the PRO subscription. If you find that you are using a different email, you will need to contact our support team to merge both accounts or change the email connected to your PRO account.
You can follow these steps to submit a ticket:
- Navigate to the Rank Math Support Forum.
- In the Ticket Title section, enter a one-line summary of your issue.
- Provide more details in the Ticket Question section, including your Order ID and the email address associated with your PRO account.
- In the Sensitive Data section, include the email address you want to connect to your PRO account.
- Click the SUBMIT YOUR TICKET button.
Once our support team receives your ticket, they will assist you in resolving this issue and ensuring that your PRO subscription is activated on your website, bickiepegs.com.
Thank you for raising this concern, and we appreciate your patience as we work to resolve it!
This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
